Falcone Volkswagen - Volkswagen Dealer in Indianapolis

The main reason is that the collision department, specifically the female with the desk on the eastside of the building. She was TOTALLY unprofessional and held my car hostage an extra due to no fault of my own. Steve in service didn't request payment from the claims adjuster; they made me feel like... Read More

I just completed my purchase of a 2021.5 Atlas from 200 miles away. The entire process couldn’t have gone any smoother. Everything was presented upfront & in an honest manner, great communication throughout, and a quick easy time at the dealership when we arrived. The entire team helped out to make ... Read More

If you’re searching for an alternative to Tom Wood, come here!! We live on the north side of the city and though we’re very close to Tom Wood VW, drove almost an hour to get my vehicle serviced at Falcone - don’t regret the driving inconvenience at all! Have had multiple shoddy experiences up north... Read More

Steve Hollaran is great! I told him when I arrived that I had to be on my way in an hour and could they get my oil change done in that time. I was on my way in 45 minutes. I've dealt with Steve the last few times I've been in, he's always friendly and helpful.

I had never been to Falcone VW prior to this visit. Got a flat tire and got towed there as it was the closest dealer. Had exceptional service. The person that helped me at the service was desk was very friendly and accommodating to get all of my issues taken care of in that one visit, not just the... Read More

I have bought from many dealerships and Falcone is BY FAR the best experience! I have dealt with Gene Neal all 4 times I have bought from them, and he is the best! Clear simple communication(most of my deals are done thru personal texting!), he doesn’t try to upsell anything, and is extremely knowle... Read More

None of your salesmen were pushy They let us browse along the cars. Our salesman Austin Spangler gave us plenty of time to test drive the tiguan then explained all the features to us. Very polite and easy going Hats off to you guys great experience

The Sales agent Alex was excellent. He made the experience simple, quickly, & got us a good deal. We've purchased two VW's from Alex/Falcone VW & both experiences were first rate! The finance manager was great too! Quick, easy, simple, "Here are your keys." Then Alex helped my wife set up a few thin... Read More