Zimbrick Fish Hatchery Road - Used Car Dealer in Madison

First experience with this dealer, 2 years back, was a 5-star one and made me come back for another pre-owned car. Unfortunately this time experience was just around decent: ~2.5 star. Despite alleged inspection and fluids checks, the car came with low coolant level which makes me wonder if the car ...Read More

Had a great experience right from the start. My daughter was looking for a new Honda HRV, and the one she put a deposit down for in the Chicago suburbs and was promised would arrive in a few days, still hadn’t arrived after 2 months! I started calling around Madison to see if there were any 2023’s a...Read More

4 stars because Zimbrick is great but some Jeff in "internet sales" answered my phone inquire about a van... he was very dishonest and rude. He confirmed the van was there and ready to drive and I informed him that we'll be there any minute, too which he answered with something along the lines of "o...Read More

My experience with the service at this dealership was horrible and inconsistent. Would not recommend. I went over 2 months without access to my trunk (so safety items and winter items while driving in the snow) because of a faulty trunk latch, in which a recall was out for. I couldn’t actually ever ...Read More

The service we received when buying our used Honda CR-V was exceptional. The sales and finance processes went smoothly. They made a point of acknowledging us on our first visit, even though they were busy. That wasn't the case at a different dealership we visited later. Look forward to doing busines...Read More

My husband and I have honestly had many horrible experiences with dealerships, we absolutely dread when we need to deal with any dealership... that is - until working Zimbrick and James Skolaski. From the very moment we contacted Zimbrick to look at a vehicle we were interested in - we have had exce...Read More

Was lied to about the availability and status of a vehicle. They just tried to sell me a different car I wasn't interested in. Don't waste your time or money on them.

I visited for a software recall on our 2019 Insight. They were ready for my appointment and took and returned the car contact free. The dealership is a large building and I was easily able to find a place to wait far from other people. For icing on the cake, they washed the car for free!