Dick Masheter Ford Inc - Ford Dealer in columbus

Apparently the car people just go through the mcdonalds drive thru with the cars from the lot? Literally has dealer plate and even the paperwork of the specs of the truck still taped to the window on the inside. Dude is also wearing a polo shirt and is on his phone the entire time. Needless to say, ...Read More

Wonderful experience buying a car! Ken Keisel was the salesperson who helped me find my car. He was very personable, down-to-earth, and helped me find the best deal person. Bill and Ryan were also amazing to deal with, walking me through all the finances and key points that are important for a first...Read More

I called and made an appointment to have a check engine light looked at they quoted me almost 3 months out. Called me back. Bumped me into a no-show still three weeks out when I took it in the morning of the appointment was told it was a start in the quick service and may need to go next-door situat...Read More

I didn’t get to purchase a vehicle here due to reasons but the used car salesperson Chris was amazing! He went out his way for us and always had a smile on his face. He was real and honest with us. I recommend him to anyone that goes there.

Bought my car here. When I bought my car I didn’t have a license or any credit. Despite the fact they were about to close they still helped me purchase my dream car. They were super nice and helpful. I’ve only ever had issues with the service department. When I called about a recall they said they w...Read More

I recently had an excellent experience searching for a car. From the moment I stepped onto the lot, the staff was incredibly welcoming and helpful. Kris Holloway himself went above and beyond to ensure I found the perfect car within my budget. The entire process was smooth, transparent, and stress-f...Read More

OUTSTANDING CUSTOMER SERVICE Shana and the service center team went above and beyond for me. I was driving from MI to Columbus for a special event and popped a tire an hour into my drive. Shana was so helpful when I called to schedule my tire to be fixed during my stay in Columbus. She offered to se...Read More

Came in for an oil change and tire rotation and the process was quick and easy! The service advisor presented me with a thorough vehicle inspection (nothing was needed, thankfully) and was very helpful and respectful. Definitely will be coming back for any further vehicle needs!