Dick Scott Ford, Inc. - Ford Dealer in MEXIA

They kept my truck for days, hardly communicated when it was going to be done. Dodged my calls. Finally picked it up just to see the same two error messages pop up immediately on the dash that I took it in for. Beyond infuriating... I don't think anyone even looked at it, just told me to come back a...Read More

This company deserves 0 stars.. very unprofessional and very poor customer service in the service department. I took my car to them thinking since it is a ford dealership they would know how to fix fords. However, my car was worse. They put a control bar and rack and pinion on my car and the next w...Read More

Like many others have said poor customer service , I took my car there because my check engine light was on I already told the lady at the desk what the problem was as I already had it diagnosed previously before taking it to them , as Monday rolled around I get a phone call from them saying that in...Read More

I would rate them a 0 if I could. My daughter had such a hard time with the service department. They had the car for a month and she ended up getting it towed to a dealership somewhere else. They kept telling her it was fixed. Each time she went to get it, it had the same problems. They kept lyi...Read More

I have bought 2 brand new fusions here, both were cleaned nicely when I got in them. The sales men were very helpful with any question I had about the features. I also get all my services done here, on the first and second fusion as well as my mustang. Always are on point and never try to sell me ra...Read More

My son took his truck here for a oil change. This is the 3rd time and it always ends up being there overnight just for simple service. This time when he went to pick it up, his rear view mirror was missing. He looked around the truck and found it in the back shatter. No one mention it prior to him g...Read More

I took my truck to this dealership since i bought it new here for turbo problems. they said it was ready and when i picked it up drove to work i notice the same issue when i accelearte it would show on the screen reduced engine power and the truck would not go more than 20mph i had to get on the sid...Read More

I made a deal with Bill on a truck that they had ordered. We confirmed the deal and price. He contacted me that the truck had arrived on Friday, and I told him I wuld be there the next morning to pick up the truck, since it was a 2.5 hour drive. When i got there, they decided to raise the agreed up...Read More