Rountree-Moore Ford - Ford Dealer in Lake City

I just purchased a new F150 from here. My salesman was Jaycob. I’ll start by saying I purchase a new or used vehicle at least once a year, and this purchase was by far the best transaction I’ve ever dealt with. Jaycob went to bat for me to get me in the truck I wanted for a price I was comfortable w...Read More

I was traveling South to Orlando and my truck started acting up. I managed to crawl it into Roundtree Ford’s service dept at around 4pm. From the time I got there to the time they fixed it they were a class act. The tech was just leaving for the day but he changed his plans, stayed and fixed my truc...Read More

So disappointed in your service department and this was just an oil change, I would hate to bring it in for my warranty work. Told the service writer I brought my own oil it was on the passenger seat. The writer printed it on the work order and highlighted it in yellow. While waiting for my truck to...Read More

I am 62 years old and have bought and traded more vehicles than I care to remember. Most of these transactions have been miserable experiences. I must say however, Carson and Kimberly made this the BEST car buying experience I have ever had, by far. Starting with Carson who was able to answer every ...Read More

This is literally the worse ford ever. My car went in the day after Christmas due to it not running right and they told me they would look at it in the next couple days. Which I understood due to the holiday. Then was told the transmission guy won’t be in until Monday and then drove my car into the ...Read More

First day I looked at cars I felt a little disappointed because I did not find what I wanted in my price range. On my way back from vacation I received a text saying the car I was interested had decreased in price and it was now within my budget. Wendy was quick to inform me, and she immediately pul...Read More

I bought two trucks from Rountree in the past year totalling $140000. The purchase of the first - through Roundtree Ford - was great. Service on it has sucked. I was outright lied to by Santi and Bobby, but that is just the beginning. When I picked up the truck, it broke down 10 minutes later. They ...Read More

EDIT: Would highly suggest you get a second opinion for the cost of repairs from another dealership if you are getting some expensive repairs done. Recently had an A/C issue, Roundtree Moore Ford was quick to get me scheduled. They had the truck diagnosed within a few days which was great. There wa...Read More