Stapp Interstate Toyota, Inc. - Toyota Dealer in frederick

Absolutely loved doing business with Stapp Interstate Toyota. After searching from dealership to dealership, each seemingly leaving even more of a distaste to me I finally found Stapp. Cannot recommend working with Nichole Enriquez enough. From the very start i was treated as family, and had any qu...Read More

Recently bought a Tacoma from Stapp. It was an extremely pleasant experience. Grant was honest and upfront on every aspect. No pressure and the process didn't take nearly as long as other dealers. Much appreciation to Grant and the Stapp team for getting me back into a Tacoma I deserve. Let's go pla...Read More

I had the best experience ever buying a vehicle at Stapp Toyota. Whitney was our salesperson and she made me a deal I couldn’t refuse. She communicated so well before the sale we hardly had to do anything the day we picked it up. Whitney is a no pressure salesperson and I’ll buy all my cars with her...Read More

We had our vehicle towed to Stapp. They were very good about getting it into the shop pretty quickly. It had been running well then suddenly stopped. They informed me of the diagnostic fee and I agreed. After running the diagnostic service they informed my husband of the problem and the repair neede...Read More

Cory was great! This was the fastest car buying process I’ve ever ver experienced. You only deal with one person and not the annoying back and forth between sales manager, and finance person. That doesn’t happen, it’s a streamlined process l, and was fair considering the crazy market we’re in now.

Overall the experience was good. The work was accomplished quickly and without incident. My only complaint is that there was supposed to be a shuttle available to take me home while the work was being done but since I didn't have a cell phone with me there was no way (according to the service desk...Read More

Because I've been in the automobile business most of my life I can truly grade this dealership. Whenever I come in for whatever parts service or just have a question everyone always helps the best they can. I recommend this Toyota store to anyone looking for a fair shake. I hope your ownership stays...Read More

Customer service gal was snippy, because in response I told her my name was “Jones, Lonnie” (old military habit); she said there were no appointments for anyone with the first name of Jones, and waited for me to clarify before proceeding. My appointment time was 9:30, checked in about 9:15. Anyway...Read More